Competencies
Customer Service
Spare parts, logistics and repairs – we provide comprehensive, professional services covering your products and systems. These services include:
- Spare parts logistics
- Repairs
- Service and product training
- Global service for CNC manufacturing centres
- Support of your service points
- Client support by telephone
- Online support
- Documentation
Our service strengths lie mainly in the following areas:
- Multidisciplinary, substantiated know-how in electronics, mechanics and hydraulics
- Short repair times
- Short service intervention times
- Spare parts available even for older products
- Fault analyses and product refinements based on error messages
We support
Our comprehensive range of services is at your disposal whenever you need it, even after the project has been completed.
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